GENERATION Z PREFERENCES FOR MENU VARIETY AND RESTAURANT ATMOSPHERE: IMPLICATIONS FOR YOSHINOYA
DOI:
https://doi.org/10.70574/2tj2mp50Keywords:
Generation Z, Yoshinoya, Restaurant AtmosphereAbstract
This study explores Generation Z's preferences for menu variety and restaurant atmosphere and their implications for Yoshinoya's business strategy. Generation Z tends to favor healthy, diverse, plant-based menu options and comfortable, Instagram-worthy restaurant environments. Yoshinoya needs to adjust its menu, interior design, and digital strategy to remain competitive in this market. This research employs a literature review method by analyzing various relevant sources. The findings reveal that Yoshinoya can enhance its appeal through product innovation, service digitalization, and social media-based marketing campaigns. Additionally, focusing on sustainability and modern restaurant design has the potential to strengthen its relationship with Generation Z. Therefore, strategic adaptation to Generation Z's preferences can create a relevant, engaging dining experience while fostering customer loyalty.
References
Adlini, M. N., Dinda, A. H., Yulinda, S., Chotimah, O., & Merliyana, S. J. (2022). Qualitative Research Methods of Literature Study. Edumaspul: Journal of Education,6 (1), 974-980. https://doi.org/10.33487/edumaspul.v6i1.3394
Andriyanty, R., & Wahab, D. (2019). Generation Z Consumer Preferences for Domestic Product Consumption. ETHOS (Journal of Research and Service),7 (2), 280-296. https://doi.org/10.29313/ethos.v7i2.4694
Anugerah, N. K., Tanuwijaya, R. R., & Manggabarani, S. (2022). The Relationship of Menu Variety, Appearance, Food Taste with the Satisfaction Level of Hotel Employees. Nutrire Diaita, 14(1), 29–34.
Rasyid, F. (2022). Qualitative and Quantitative Research Methodology Theory, Method, and Practice. IAIN Kediri Press.
Sitomorang, J., Novania, R., & Natalia, C. (2021). Factors Affecting Generation Z Consumers' Purchasing Decisions at Restaurants in the Kelapa Gading Region. Journal FAME,4 (1), 26-37. http://journal.ubm.ac.id/index.php/journal-
Wijaya, W. (2018). Analysis of the Effect of Food Quality on Consumer Satisfaction at Yoshinoya Galaxy Mall Surabaya. Research Gate. https://doi.org/10.5281/zenodo.1484658
Wijoyo, H., Indrawan, I., Cahyono, Y., & Handokp. (2020). Generation Z & Industrial Revolution 4.0 Author. In Pena Persada Editorial. Banyumas: CV. Pena Persada.
Wildan, B., Prawira, S., Lindsay, P. R., Kristianto, D., & Jokom, R. (2024). Surabaya Generation Z Preferences in Choosing a Dining-Out Place. Perho Management Journal, 10(2), 106–122.
Downloads
Published
Issue
Section
License
Copyright (c) 2024 Dearlyn Astania, Andi Azhar (Author)

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.



